Our factory produces magnifying glass products, adhering to the principle of high quality, high performance and high service, to provide customers with a full range of pre-sale, sale and after-sales service.
Pre-sales service:
We have a dedicated pre-sales service team to provide customers with a variety of channels of consulting services. Customers can contact us by phone, email, online customer service and other ways. Our professional and technical personnel will introduce our products in detail, according to customer needs to provide personalized solutions. Customers can also learn about our products and services through the factory's website and learn about our advantages and features. Our factory also provides samples to give customers a better understanding of our products.
In-sale service:
Our factory attaches great importance to in-sale service, and we have strict quality management and quality control system to ensure that products meet customer requirements and standards. We also provide just-in-time logistics and delivery services to ensure customers' orders are delivered on time and traceable. When the mass production is completed, you can send QA or entrust a third-party company to inspect the products. In addition, our sales representatives are in regular contact with customers to provide satisfactory after-sales service.
After-sales service:
Our factories offer comprehensive after-sales service, including technical support, maintenance and warranty services. Our customer service center will respond to customer needs in a timely manner, providing technical support and problem solving solutions. If maintenance or warranty is required, we will provide professional maintenance and warranty services to ensure that the product is worry-free and that the interests of customers are protected.
In short, our factory is committed to providing customers with high quality magnifying glass products and excellent pre-sale, sale and after-sales service. Our goal is to build a long term relationship with our customers and satisfy them.